Try resetting the TCP/IP protocol by using the NetShell utility by following these directions carefully: If it does not, then it's possible that your TCP/IP stack in Windows XP could be corrupt. If you have access to another network card, try installing that and see if that solves the problem. The card is Intel Pro 100 ve.ĪNSWER: There are a couple of things you could try here. I have tried to assign a TCP/IP address to the card, yet I am still unable to ping the card. I have pinged 127.0.0.1 but there is no response. The problem originates in the fact that I cannot even ping the card. QUESTION: I am using Windows XP Professional and I am unable to complete a network connection.